Elize

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FAQs

Product

Why do Elize pads have two wings?

How does the bamboo charcoal anion strip benefit the user?

Are Elize pads safe and tested?

How to use the disposable bags?

How I can buy The Blue Box?

How can I get an additional Blue Box if my current box wears off?

I ordered two separate subscriptions. Why did I receive The Blue Box only with one order?

Subscription

How do I cancel my subscription?

I placed an order by mistake. How do I cancel my order and get a refund?

I cancelled my subscription but did not receive the refund. What should I do?

Shipping

Are there any shipping charges?

My next refill is due to be shipped on a specific date. However, I want the shipping date to be changed. What should I do?

My order has not been delivered. What should I do?

What is the shipping time ?

Returns

How do I return my order?